Last updated July 15, 2020
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, billing address, email address, profile image, and telephone number, and demographic information, such as your age, gender, location, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site, such as reviews and tutor listings. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.
The information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
When you post comments, contributions, or other content to the Site, your posts are anonymized and may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
When you post an advertising listing, your post may contain your personal marketing information and may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
With the consent of a parent or guardian, we may directly collect the name and email addresses or children under the age of 18 to prevent fraudulent reviews. These names and email addresses are not displayed, are not shared with third parties, and are stored for internal use only. We do not require a child to disclose more information than is reasonably necessary to participate in any activity.
As a parent or guardian, you may contact us using the contact information below to review your child’s personal information, request to delete it, and/or refuse to allow any further collection or use of your child’s information.
You may at any time review or change the information in your account by logging into your account and updating your account settings. You may contact us using the contact information provided below to delete your account.
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request the removal of unwanted data that you publicly post on the Site. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.